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Tsunami Adventures Important Information
Traveling with Children on Tours We enjoy taking children out on excursions, it is a great learning experience for the young ones. Belize is a great place to come on vacation with your kids. We have small snorkeling equipment sizes for kids and child life jackets. There are some tours that do not fit the needs of children under 7 years like Cave Tubing, Zip Line Canopy Tour, Horseback Riding, Blue Hole Snorkel, Night Snorkel and Turneffe Atoll Snorkel. These trips can either be too long on a boat or because of safety concerns, Zipline for example. We certainly make it a great responsibility to us to carry young children on our excursions. Most of our tours we do not charge a fee to carry children under the age of 8 years. Here is a list of guidelines that we ask you to read over prior to you deciding to bring your child or children and our trips. We also recommend a private charter as an alternative. Please ask us about private charter. Our most popular snorkeling excursion with young children is Glass Bottom Boat Local Reef Snorkeling and Hol Chan Marine Reserve Trip. Here are some things to consider when taking your children on tours. HEAT and SUNSTROKE. Without proper protection from the sun, we will burn or become heat exhausted. On board our boats we have a shade canopy and provide water and fruit. While snorkeling there is no shade protection. Parents are responsible to be in the water at all times with their child or children. WEATHER can sometimes change quickly in Belize. We do not go out if the weather is not appropriate for the tour offered. Tropical rain clouds can approach and drop heavy rain and can bring strong breeze for a short or longer period. This also causes the seas to become locally rough. Unpleasant weather conditions can cause upset especially with young children. We may not be able to reach land immediately. MOTION SICKNESS - does not affect everyone. If it affects your child or children it can be unpleasant for all. We many not be able to reach land immediately. We recommend you consider motion sickness tablets. MECHANICAL Tsunami Adventures boats are licensed and insured. The Yamaha outboard engine is considered one of the best marine engines in the world. In the unlikely even of mechanical difficulty, we will call for help of another boat. This may take time depending on the situation at hand. FOOD It is the parent(s) responsibility to provide food for their child or children. We provide water and fruit on all of our trips. If the trip offered includes food, ensure you are ok with the food being provided by us. We charge a nominal fee for lunch for children. We offer vegetarian lunches. We do not offer specials meals for diabetics, food allergies or similar. CONSIDERATION We have people from all over the world enjoying our tours. When touring with children, we need to consider everyone on the tour. If a child misbehaves it can make others unhappy. It can also make it more difficult to spot wildlife.
Cancellation Policy on Tours All tours are refundable, however there are some exceptions. The dive excursions count on numbers, if you cancel last minute due to change of mind, there is no refund, because if you cancel we may have to cancel everyone else. If you have to cancel because you are sick, we require a doctors notice, which can be obtained by the local doctor on the Caye. In case of bad weather and we have to cancel, we offer to re-book or we refund your money. Each cancellation is looked at individually. There may be a cancellation fee. PRIVATE CHARTERS When we book you for a private charter, we ask for a $200USD deposit. The reason we ask for the deposit is we need to prepare for the trip. This includes coming into the Belize City from Caye Caulker. If we show up to meet you and you have changed your mind and you want to cancel, the deposit is non refundable. Sometimes, we have to cancel because of bad weather. We will offer you refund only if the cancellation is received prior to us reaching Belize City. We request that you call us or email us the day before the tour departure day to reconfirm tour. Please also check www.hydromet.gov.bz for up to date weather about Belize. Each cancellation is looked at individually as certain circumstances may apply. If you have any questions, please email us. information@tsunamiadventures.com Office Telephone: 011-501-226-0462 Tsunami or 226-0432 Costa Maya Beach Cabanas Our office is open from 8am until 6pm Please also email information@tsunamiadventures.com or costamaya@tsunamiadventures.com
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